Frequently Asked Questions
Everything you need to know about shopping with LifeVac Canada
What are your standard shipping times across Canada?
We offer expedited shipping across all provinces. Standard delivery typically takes 3-5 business days, while express options are available at checkout for 1-2 day delivery.
What is your return policy for apparel and accessories?
We offer a 30-day hassle-free return policy. Items must be unworn, unwashed, and include all original tags and packaging to be eligible for a full refund.
How do I ensure I am ordering the correct size?
Each product page features a detailed size guide with specific measurements in both centimeters and inches. We recommend measuring a similar garment you own to ensure the perfect fit.
Do you offer international shipping outside of Canada?
Currently, LifeVac Canada focuses on serving the Canadian market to ensure the fastest delivery times, but we are looking to expand to international shipping in the near future.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay, Google Pay, and PayPal for a secure checkout experience.
How can I track my order once it has been placed?
Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your package in real-time.